Signing in to your account
There is no Ghost Delete password to remember. Go to My Account, enter the email address you subscribed with, and we email you a sign-in link. Click it and you are in, on the dashboard and your billing details alike.
If the link does not arrive
Check spam first, then request a fresh link; links expire, and asking for a new one is always safe. Make sure you are using the exact address from checkout. If you paid through the website, that same email is your account email.
Keeping the account yours
Your email inbox is the key to this account, so keep it secure. For a second layer, turn on two-factor authentication: after the sign-in link, you will also be asked for a code.
Related articles
- Turning on two-factor authentication
- Updating your profile and payment details
- Deleting your account
Still need a hand?
Send us a message through the contact form and a person will read it. We read every message, and we reply within one business day.
Contact us →