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Deleting your account

You can delete your account from My Account. Before you do, you can export your data from the same place: your profile, removal history, and proof records.

What deletion does

  • Your Stripe subscription is cancelled.
  • Your profile, removal history, and proof files are deleted from our storage.
  • Your sign-in stops working, and the deletion cannot be undone.

The one record we keep, stated plainly

The authorization forms you signed are copied into a separate retention record, severed from your account, and kept for 7 years from the date you signed, then destroyed. We keep them because they are the legal record that we were allowed to act on your behalf. They are not attached to a live account, not used for marketing, and not used for anything else. Everything else goes.

If you come back later, you start fresh, with a new account and a new authorization.

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