Help › Subscriptions & billing
How to cancel
Cancel in My Account: sign in, open your subscription, and cancel. It takes a couple of clicks. There is no support ticket and no phone call, because we do not offer phone support and would not make you use it to leave.
The one question we ask
As you cancel, we ask why, with a short list of reasons and room for a note. It is optional. Skip it and the cancellation completes exactly the same way. Your answer is stored with the subscription record and used to fix what made you leave, nothing else.
What happens after
- Your plan stays active until the end of the period you paid for.
- Removals already in progress finish their cycle.
- You can undo the cancellation any time before the period ends.
- After the period ends, new filings and re-checks stop.
Within 60 days of your first payment? The guarantee refund applies instead of just running out the clock.
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