Help › How it works

What counts as a confirmed removal

We count a removal as confirmed only when three things are true at the same time:

• The broker has confirmed the request, by reply or by completing the opt-out.
• The listing no longer appears where it was listed.
• The evidence is saved to your account, as a screenshot or the broker's own reply, so you can check it yourself.

Anything short of that is shown as in progress, never as done. A request we have sent is not a removal, and we do not report it as one.

The other statuses

Refused means the broker said no, and we show you what they said. Escalated means a broker is ignoring a valid request and we are pushing through their formal channels. Relisted means a listing we confirmed came back.

When a listing comes back

Brokers buy fresh data constantly, and a removed listing can be rebuilt from a new record. We re-check confirmed removals, and when one reappears we file again automatically. The job reopens; it is never counted as two removals. Your Privacy Score uses this same standard, so the number cannot be padded with requests that merely went out.

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